If the drag-and-drop collection feature of the Eagle browser extension is not responding when you use it on web pages, it might be due to the following reasons:

Website restrictions: Some websites may restrict image dragging operations, preventing the drag-and-drop collection feature from working properly.
Device environment limitations: Your device environment may restrict communication between the browser application and the local Eagle software, causing the feature to malfunction.

Solutions

Follow these steps to troubleshoot and resolve the issue:

1. Try Other Eagle Extension Features

First, try other features of the Eagle extension on the same webpage to see if they have the same problem. These include:

Right-click collection: Right-click on an image and select the "Save to Eagle" option from the Eagle extension.
Shortcut key collection: Use the Alt + right-click shortcut to try collecting images.
Batch collection: Try using the batch collection feature to see if it works properly.

2. Check Device Communication

If all Eagle extension features are not working, you can refer to this article to adjust your device environment: The extension keeps telling me to Open Eagle, but I already have Eagle Opened

The article provides detailed information about possible causes and solutions for browser extension malfunctions. Please follow the steps in the article one by one to ensure the Eagle extension can run properly.

3. Test with Other Browsers

Try installing and using the Eagle extension on other browsers on your computer, accessing and collecting from the same website and images to see if the same problem persists.

If none of the above methods resolve the issue, please obtain an Eagle debug report and contact us for further assistance.

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