If you encounter no sound when playing MP3 audio files in Eagle, this issue may be caused by multiple factors. Below are possible causes and corresponding solutions. We recommend troubleshooting them one by one in order.

✅ 1. Can't play any audio files?

If all audio files have no sound, please confirm whether the following settings are normal:

1. Is the player muted?

Please check if the Eagle player is set to mute.

2. Are computer speakers turned on?

Confirm that your speaker device is properly connected, not muted, and turned on.

3. System volume settings

Is the system volume turned up?
Sometimes the system audio module may malfunction. Try restarting your computer which may restore normal function.

✅ 2. Only specific MP3 files have no sound?

If the problem only occurs with individual MP3 files:

1. Is there a problem with the file itself?

Please use other players (such as VLC, Windows Media Player) to play the MP3 file to determine if the file is corrupted.

2. Compatibility issues

If the file plays normally in other players but has no sound in Eagle, it may be that the current version of Eagle does not fully support the encoding format of that file.
We recommend providing the file to our technical support team for further analysis.

📌 Common Notes

Please ensure you have installed the latest version of Eagle. We continuously fix compatibility issues including audio problems.
If you still encounter problems, please feel free to contact technical support and provide specific file and usage environment information.

Why can't MP3 files play sound in Eagle?